ROKO
ROKO

Sofia

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Privacy Policy

Privacy Policy
We respect the privacy of every user of the website and the mobile application. Please read this Privacy Policy carefully to understand how we collect and use the personal information you provide.
What does this Privacy Policy regulate?
This Privacy Policy describes the manner in which we use your personal information, as well as other data that is collected through or in connection with this application. This Privacy Policy applies exclusively to the website and the mobile applications published on Google Play and the App Store.
Consent Form
By downloading this application or accessing the website, you give your consent to the use of the information described in this Privacy Policy.
Collection of Information
Through this application or website, the following information may be collected:
  • any information that you submit or provide when using the application;
  • any personal information provided by you;
  • frequency and manner of use of the application;
  • type of device you use, device identifier, and user identifier;
  • location data, if you have allowed the use of location (geolocation) services when downloading and using the application;
  • your reviews and feedback regarding the operation of the application.
Use of Information
The information collected or provided through this application or website is used for the following purposes:
  • providing the services offered to you through the application;
  • responding to your questions and inquiries;
  • predicting and resolving issues related to the provided services;
  • creating products and services that best meet your needs.
The data you provide through the website or the application will not be used for purposes other than those specified in this Privacy Policy. Except in cases expressly provided for in this policy, we will not disclose information that allows your personal identification without your consent, unless such disclosure is required or permitted by law (for example, in court proceedings, for fraud prevention, or for other criminal matters).
Purpose of Personal Data Processing
The purpose of personal data processing is to identify the individual as a User of the mobile application or the website, including participation in promotions and advertising initiatives.
The personal data processing actions that the administrator is entitled to perform include: collection, registration, accumulation, storage, adaptation, modification, updating, use, distribution, anonymization, destruction, and others.
This also includes the transfer (distribution) of personal data to Partners, personal data processors, third parties, and foreign entities independently determined by the administrator, for the purpose of their processing, including the implementation of personalized communication with the User, and the transfer and receipt of information.
The User agrees that the personal data administrator is not obliged to notify the User of the actions performed for the processing of their personal data in accordance with the purposes of such processing. Personal data may be processed in registers and/or through information and telecommunication systems.
Security of Your Personal Data
We apply technologies and policies designed to protect your privacy from unauthorized access and misuse. As new technologies develop, we will update these measures whenever possible.

26.01.2026